FrankinWOLFF Refund Policy

Effective: October 11, 2026

30 days, no questions asked

If FrankinWOLFF is not right for you, ask for a refund within 30 days of purchase and you get the full amount back. You do not need to give a reason.

That includes, explicitly:

• Windows blocked the installer. The installer is not code-signed, and Windows 11 Smart App Control blocks unsigned installers on some machines.
• It does not work with your setup, or it does not do what you expected.

How to ask

Either:

• write to support@frankinsuite.com from the email address you bought with, and include your order number if you have it; or
• contact Polar, our merchant of record, through the Contact link on polar.sh.

What happens next

• Refunds are processed by Polar, our merchant of record, to your original payment method. Your bank or card issuer may take 5 to 10 business days to show it.
• Your license ends when the refund is issued. Please uninstall FrankinWOLFF and delete your copies.

After 30 days

We consider later requests case by case, for example if an update we released breaks the product on your machine. This does not limit any refund right your local consumer law gives you.

Chargebacks

Please contact us before disputing a charge with your bank. A refund is faster for you, and we will not refuse one inside the 30 days.